Responsible Gaming at gdb99

Our Commitment to Responsible Gaming

At gdb99, we believe that gaming should always be an enjoyable and entertaining experience — never a source of financial stress or emotional harm. As Bangladesh's trusted online gaming destination, we are deeply committed to promoting responsible gaming practices among all our players. Whether you enjoy cricket betting, live casino games, slots, or crash games, our platform is built with your well-being in mind.

We understand that gambling, like any form of entertainment, carries risks. That is why gdb99 has put in place a comprehensive set of responsible gaming tools, clear guidelines, and dedicated support channels to ensure every player on our platform — from Dhaka to Chittagong, from Sylhet to Khulna — can make informed decisions about their gaming activity. We strongly encourage all players to review this page carefully and to make use of the tools available to them.

Understanding Deposit Limits

Deposit limits are one of the most effective tools for maintaining control over your gambling budget. At gdb99, you can set a maximum deposit amount for a given time period — daily, weekly, or monthly. Once you reach your limit, no further deposits will be accepted until the limit period resets. This feature is especially useful for players who use bKash, Nagad, Rocket, or Upay to fund their accounts, as quick mobile transfers can sometimes make it easy to spend more than intended.

To set or adjust your deposit limit, log in to your gdb99 account and navigate to the Responsible Gaming section in your account settings. Changes that reduce your current limit take effect immediately. Requests to increase a limit are subject to a 7-day cooling-off period to give you time to reconsider.

Time-Out and Cool-Down Periods

Sometimes you may want to take a short break from gaming without permanently closing your account. gdb99's time-out feature lets you pause your account for a period of 24 hours, 48 hours, 7 days, 14 days, or 30 days. During a time-out, you cannot log in, place bets, or make deposits. All scheduled withdrawals will still be processed normally.

A time-out is a great option for players who feel they need a temporary pause due to stress, a busy schedule, or simply wanting a break. Contact our support team via email at [email protected] to activate a time-out on your account at any time.

Self-Exclusion Program

If you feel that your gambling is becoming out of control or causing harm to you or those around you, gdb99's self-exclusion program allows you to voluntarily close your access to the platform for a period of 3 months, 6 months, or 12 months. This is a serious measure and, once activated, cannot be reversed during the chosen period. We strongly encourage any player who feels gambling is becoming a problem to use this tool without hesitation.

To initiate self-exclusion, please contact our support team directly at [email protected] with the subject line 'Self-Exclusion Request'. Our team will process your request within 24 hours. During the self-exclusion period, you will not receive any promotional emails or bonus offers from gdb99.

Recognising Signs of Problem Gambling

Problem gambling can affect anyone, regardless of age, income level, or background. Being able to recognise the warning signs early is the first step toward seeking help. Below are some common indicators that gambling may be becoming a problem:

• ⚠️Spending more money or time on gambling than you originally planned or can afford.
• ⚠️Feeling restless, irritable, or anxious when trying to cut down or stop gambling.
• ⚠️Borrowing money from family or friends to fund gambling activities.
• ⚠️Gambling to escape personal problems, stress, depression, or loneliness.
• ⚠️Lying to family members or hiding the extent of your gambling from those close to you.

Tips for Healthy Gaming Habits

Responsible gaming is not just about limiting losses — it is about maintaining a healthy and enjoyable relationship with gaming as part of a balanced lifestyle. Here are some practical tips to help you stay in control:

• ✅Set a strict budget before you start — decide how much you are comfortable losing and stick to it.
• ✅Treat gambling as entertainment, not as a way to make money or solve financial problems.
• ✅Never chase losses — if you have hit your budget limit, log out and take a break.
• ✅Balance gaming with other hobbies — sport, time with family, or community activities like cricket watching events during BPL or IPL season.
• ✅Never gamble under the influence of alcohol, when emotionally stressed, or when you need the money for essential bills.

Frequently Asked Questions

• How do I set a deposit limit on my gdb99 account? Log in to your gdb99 account, go to Account Settings, and select Responsible Gaming. From there you can set daily, weekly, or monthly deposit limits. Reductions take effect immediately; increases require a 7-day waiting period.
• Can I temporarily suspend my gdb99 account without closing it permanently? Yes. gdb99 offers a time-out feature that lets you pause your account for 24 hours, 48 hours, 7 days, 14 days, or 30 days. Contact our support team at [email protected] to activate a time-out period at any time.
• What is self-exclusion and how do I apply for it at gdb99? Self-exclusion is a voluntary program that blocks access to your gdb99 account for a chosen period of 3, 6, or 12 months. To apply, email [email protected] with the subject 'Self-Exclusion Request'. Your request will be processed within 24 hours and you will not receive marketing communications during this period.
• Is gdb99 accessible to players under 21 years old? No. gdb99 is strictly for adults aged 21 and above. We enforce age verification during registration and withdrawal processes. If we suspect a player is under 21, the account will be suspended immediately pending verification. We do not knowingly allow underage players on our platform.